Active Subscriptions
Select Internet from the left menu.
Click Subscriptions.
You'll see a table of residents with active subscriptions, including information on:
Their unit number
Their current internet plan selection
Their balance
Selecting a resident lets staff:
Suspend service
View payment reports
Change the subscribed plan
Refresh the network password
Reactivate service
Terminate service
Internet Plans
Select Internet from the left menu.
Click Internet Plans.
Here staff can update the available plan list for residents to choose from, which includes:
Adding new plans via the Add plan button
Updating existing plan options by clicking on them and updating the fields
Delete existing plans by clicking into the plan and using the Delete plan option at the bottom of the drawer (Note: only plans that have no active subscriptions to it can be deleted)
SSIDs
Select Internet from the left menu.
Click Networks.
You’ll see a table including information about the configured SSIDs and attached locations:
Name
Username
SSID
Security type
Unit
Devices
Under Devices, tap Internet.
This tab lists all physical hardware connected to the internet system:
Serial Number (S/N)
MAC Address
Device Name
IP Address
Type
Software & Hardware Versions
Onboarding State
Last Sync Time
Useful for inventory tracking and troubleshooting.
Need help?
Use the Chat with Support feature in your Quext portal or Quext app .
You can also search our full help desk library within your Quext Help Center.