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Staff - Manage Leak Sensors & Leak Notifications

Written by Support

Manage your leak sensor devices

  1. Click the devices tile from the IoT section of your Bookmarks page.

  2. Move to the leak sensors page and choose the leak sensor that you'd like to see more details about.

  3. View the device details including any leak that has been detected.

  4. Click the pencil icon to change the device name.

Tip: You can also click the three-dot menu to view its connection log or delete the device from your community (image 2).

Manage your leak sensor notifications

  1. Choose the automation tile from the IoT section of your Bookmarks page. Then click Notifications (Leak Sensors).

  2. Confirm the automation is toggled on as shown.

  3. Click the three-dot menu then automation rules.

  4. Open the notifications triggers drop-down menu and select which alert(s) you'd like your users to be notified of.

  5. Click add user and then insert the name and phone number of the person who you’d like to receive notifications.

  6. Click save. Repeat for each person you’d like to add to the notification team.

  7. Delete a user from the group by clicking the minus (-) icon next to their phone number. Then choose yes, proceed.

Note: You cannot create separate groups for different notifications. Each person in this group will receive notifications for each type of alert that was chosen from the drop-down menu.


Need help?

Use the Chat with Support feature in your Quext portal or Quext app.

You can also search our full help desk library within your Quext Help Center.

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