Issuing & Revoking Resident Keys
Navigate to People, then choose residents.
Search for and select the resident.
Click keyring, then manage keys.
Next, follow the steps below based on whether you'd like to issue or revoke keys for the resident.
Issue Keys
Issue keys by doing the following, based on the type of key(s) needed:
Fob - search for and select the fob’s badge ID, limited to 5 key fobs.
Bluetooth key - toggle on ble keys.
This is the resident's mobile key on their Quext phone app.
PIN code - toggle on pin code.
Only for locks that use a lock with PIN codes.
Remote key - toggle on remote keys.
This key allows for the resident to provide their guests remote access to their assigned locations.
Gate tag - search for and select the correct gate tag number.
Only for communities that use gate tags.
Wallet pass - toggle on Wallet pass
Click save.
If you don't see the type of key that you're looking for, please reach out to your Customer Success Manager.
Revoke Keys
Depending on the types of keys this user is issued, you'll need to:
click the trash icon next to listed fobs and click Revoke.
NOTE: Fobs marked not returned cannot be used again.
toggle off a BLE key, pin code, remote key or Quext pass.
remove any gate tags or Wallet passes.
Need help?
Use the Chat with Support feature in your Quext portal or Quext app.
You can also search our full help desk library within your Quext Help Center.