Quext

Understand what Wallet Access supports, which hardware is compatible, and what’s required before enabling NFC on locks.

Staff - Getting Started with Wallet Access (NFC)

Step-by-step instructions for activating NFC on supported locks and verifying successful configuration before resident rollout.

Staff - Field Installation Guide: Enabling NFC on Locks

Diagnose and resolve common Wallet Access issues reported during installation or by residents, and know when to escalate

Staff - Troubleshooting Wallet Access

Learn how to issue and revoke Wallet credentials, manage device changes, and understand billing impact.

Staff - Managing Wallet Credentials, Access, and Billing

Support

Articles around feature descriptions, installation/ troubleshooting, and more!

Wallet (NFC) Credentials

Find answers and get help from Intercom Support and Community Experts

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